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Gliffy
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macroIdd90db942-3477-4d99-870c-43f3921f9083
baseUrlhttps://saasplications.atlassian.net/wiki
namesupport issues flow
diagramAttachmentIdatt1013809464
containerId1013875011
timestamp1711377649052

Issue Dashboard for customers

Can multi-select priority Filter

Can filter Billable flag

Can filter “Awaiting customer”

Customer

Urgent

Top3

High

Normal

When time

Employee 1

1

3

12

40

Employee 2

10

5

etc

Issue Prioritisation for customers

Customer priority planner

Priority

Ref#

Name

Status

Billble $

1

2

Move to 12

3

Move to 3

Once logged in System > Support System

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