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Roll Back an individual Sales Order after picking

 

Changing the delivery sequence before departing

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Note

To finish off and create the payments - all orders must be marked delivered..... so if an order is not marked delivered then it must be

  1. Moved to another waybill in the future
  2. Rolled Back

Rollback Reasons

  1. 'Cancelled by Rep', 'Ordered in error', 'Did not order' or 'Customer changed mind' then the order status is set to Cancelled and the waybill and pick ids are left. It is assumed that an order rolled back for any of these reasons is not likely to be delivered.
  2. For other reasons, 'Shop Closed', 'Cant Pay', 'Driver out of time' or 'Other' the order is set to Plan status and the waybill and pick ids are cleared, so that the order can be added to another waybill and delivered.

Rollbacks

Insert excerpt
Rolling back orders that were not delivered
Rolling back orders that were not delivered
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