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Table of Contents

Table of Contents

How

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Host Company Settings impact on the Debtor

Gliffy
namehost company and debtors

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  1. Warehouses
  2. Delivery Zones
  3. Sales Reps
  4. Invoice templates

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Customer (Debtor) terms and Supplier (Creditor) terms on the Host Company

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Standard Delivery Charges

Settlement discounts = the $ amount or % amount of an "Asked for" discount to the invoice if it is paid within terms. 

Standard Delivery Charges = delivery charge to apply to all invoices - unless branch charges apply (see below)

Branch Standard Delivery Charges based on Order Value

Note

Note that each branch may have different delivery charges based on order value

Settlement discounts - the $ amount or % amount of an "Asked for" discount to the invoice if it is paid within terms. 

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Profiles

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to appear on your Debtor and Creditor cards

Selection of any of these profiles will cause the profile to appear on Debtor / Creditor cards in the system

The relationships between Companies, Persons and Debtors

Gliffy
namepeople and companies

A company may be owned by a number companies or persons

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And may want invoices sent to their parent (normally when 100% owned by one organisation)

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On the company card indicate owner

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On the company card you can see all the children

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Sending invoices to a Parent Company

On the Debtor 

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Parent Company Statements

From the Parent Debtor create a statement showing the parent and the children debt

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Example printout

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Debtors may be part of a Buying Group

A Buying Group indicates that any order I place will be invoiced to my Buying Group. 

Invoice my Buying Group

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IF the buying group receives the invoices - then

  • Reference the buying group as a membership
  • Configure who gets the invoice

Deliver to my Buying Group

A buying group may be the delivery address for the goods for example in the case of a central warehouse Distribution Centre (DC).

Note

Cross Dock

If a Debtor has the Delivery to "My Buying Group" then they are a Cross Dock Customer ( the buying group picks up the stock, takes it to a DC and then delivers it to the store)

Charge Through

If a Debtor has Delivery by your company + invoice to my buying group - then they are a Charge through customer.  They will be charged using the buying group price list.

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Goods not sent using the default delivery method

Note: The debtor that gets invoiced may be different if you do not send the goods to the default delivery method.

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The Invoice will still go to the buying group - but will be sent to a different entity for the buying group - see

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Buying Group Definition

Buying Group Definition

A buying group is a debtor in the system

The buying group will receive invoices - hence it is a debtor in the system

Sending goods to the Buying Group DC

The buying group may be the delivery address - If if there are multiple addresses on the buying group debtor then the system looks for the one flagged as the DC.

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What happens if goods are not sent via the DC

Some buying groups have a different debtor invoiced if you do not send the goods via their DC

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- this does not apply to all buying groups

There is two debtors listed on the Buying group Definition

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The first debtor is the default - if there is no debtor listed in the Alternate debtor and the customer has "Invoice my buying group" then the invoice always goes to the Owner regardless of the delivery method

The second debtor is only used if

      1. The first Debtor has a DC
      2. The product is not sent via the DC
      3. There is a debtor listed in the Alternate debtor
  1. .So if there is no debtor listed in the Alternate debtor and the customer has "Invoice my buying group" then the invoice always goes to the Owner regardless of the delivery method
      1. - this becomes the invoiced debtor in this situation

To make a debtor a member of a buying Group

Any Debtor may be a member of a buying group

A Debtor may have invoices sent to the buying group .for payment

Note that if the Debtor is the owner or alternate of a buying group the field will not be selectable.

Debtor Main Screen

Key information that is commonly required is on the main screen area.  

Trading Terms Explained

Trading terms includes

  1. the difference between invoice date and due date = here the due date is based on 30 days from invoice date.  Changing the terms will change due dates on all open invoices
  2. Order Discounts = automatically applied discount to all lines on an order
  3. Settlement discount = A discount that can be manually applied if an invoice is paid within terms
  4. Trading Terms (Off Invoice) = A discount that is automatically applied when an invoice is created by creating a credit note for the amount of the trading terms at the time the invoice is created.

 

Detailed information is the concertina.  

Category is customer category from the Host Company

Rating is used for scarce stock allocation

Customer registration process on the web

When a customer registers on your website - they might already be in the system.

  1. If the last name and mobile number matches the email address on record - they will be linked to this record.  Password will be emailed to them using the Email Template with - Usage: Authentication System Usage: Created Role: Customer

Who can create an Active customer

By Default all users can create Active Customers unless a restriction is set on Your Host Company:

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To Make a debtor inactive - put an end date on the debtor (this can be in the past or the future).

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