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Each Franchise business is different - and the system is flexible to suit different models. Here are some of the changes that can be made.
| Note |
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The capabilities continue to evolve as franchises have new requirements |
| Item | Can be all global | Can have only nominated ones global | Notes |
|---|---|---|---|
| Customers | Yes | Yes | Visibility of transactions may / may not be global |
| Suppliers | Yes | Yes | Visibility of transactions may / may not be global Example a Franchisee will not normally have visibility to Franchisor Supplier or Purchase Price |
| Services | Yes | Yes | Purchased and Sold |
| Articles | Yes | Yes | Purchased and Sold |
| Pricing | Yes | Yes | Pricing may be Global for customers Pricing may be based on Franchise Area Pricing may be mark up from Franchisor to Franchisee |
| Business Rules | Yes | Yes | Each company is using the same system so the rules are applied across the Group Rules may be implemented based on Franchisee type |
| Assets | Yes | Yes | Assets will be owned by an ABN that is Depreciating them - however they may be loaned to other members of the network and relied apon for work |
| Bookings | Yes | Yes | Can limit visibility to only those franchisees involved |
| Jobs | Yes | Yes | Can limit visibility to only those franchisees involved Jobs can move from one Franchisee to another while still in progress |
| Sales Orders | Yes | Yes | Can limit visibility to only those franchisees involved Sales Orders can be fulfilled from multiple franchise members Intercompany transactions are automatically created for the movements |
| Chart of Accounts | Yes | Yes | Normally Franchisors will have additional accounts not used by Franchisees Normally Franchisees may rename accounts (eg "Bank1" to "ANZ Bank xxxxx") |
| GL Control Accounts | Yes | Provides consistancy in reporting across the group | |
| Inter company Transactions | Yes | Intercompany transactions are common and autocreated for:
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| Franchisee $ Reconciliations | Yes | When Payment is collected by one Franchisee and some work is done by another franchisee the process can calculate and then create the invoices and payments between franchisees | |
| Franchisor Commission Calculations | Yes | Yes | Commissions calculations will view all transactions across the group that relate to the commissions process and then create the inter company transactions for the invoices and payments. |
| Stock Management | Yes | Yes | Stock that is managed on Min/Max levels across the group - each Franchisee has a dashboard to simplify ordering from the Franchisor and the Franchisor can see demand across the group |
| Franchise Areas | Yes | Yes | Can use Franchise Areas to determine the owner of a customer or job and related pricing. Alternatively can use skill or franchise type of other method of determining the owner and hence pricing |
| Delegations $ Reconciliations | Delegations of work outside the Franchise - keeping some commission from the company that receives the work Receiving work from outside the network - paying commissions to companies that provided the work | ||
| Website | Yes | Yes | A Global website that uses rules to determine the assignment of work across the Franchise network Websites can be completely independant for each Franchisee if required |
| Portals for Employees | Yes | Yes | A Global Portal that employees log into that provides information from the Franchisee they work for and capturing / updating of transactions on the job Example - Drivers portal - A Run of Addresses, entering orders, taking payments, attaching expenses and photos etc. Example - an Installers Portal - A run of addresses, job details, updating jobs on site including adding time or stock before invoicing, taking payments, sending invoices etc. |
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