Telemarketing Campaigns Module
Calling Telemarketing enables calling through lists of people in the system and , tracking the their responses and acting on requests they have using Tele Marketing Campaign.
The list of people to contact can be populated created using the List Builder Module to determine who is to be contacted.
Multiple persons Telemarketers can be calling into use the list at the same time and - as they take the name on the top of the list it is then becomes unavailable for others to use.
The telemarketing tool can be used to track interactions, send emails, create follow-ups and update the persons contact preferences.
A variation is /wiki/spaces/SE/pages/32638139 which is predominantly used to call and take orders from regular customers.