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Customers are individuals making bookings using an online website after authentication
Referring organisations may provide a LOGO image to display to referred customers
The booking screen may be a single page - or setup as a stepped wizard
The customer may make a return booking and pay for it all at the same time
The payment is online and the booking if not paid is not retained by the system
Booking screen
The fields can be arranged in any order or as a simpler stepped wizard easily
Phone number is setup on the host company > Contact Types > Key = CUSTOMERHOTLINE
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The customer will then receive a booking confirmation email with an attached invoice
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Each customer may use a different pricing logic - below is an example
The price matrix is per seat with a price per seat above the matrix being optional
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Where a price cannot be calculated
Where a price cannot be calculated > “manual pricing” will tick on.
The customer portal will save the booking and not allow online payment
a) changes the "Pay Now" button to read "Create Booking"
b) saves the booking but do not prompt for payment
c) show the "Thank You" dialogue with customised text to indicate that the customer will be contacted regarding pricing
The customer will need to be contacted and a price entered manually by the back office