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Table of Contents

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  1. Customers are individuals making bookings using an online website after authentication

    1. Referring organisations may provide a LOGO image to display to referred customers

  2. The booking screen may be a single page - or setup as a stepped wizard

  3. The customer may make a return booking and pay for it all at the same time

  4. The payment is online and the booking if not paid is not retained by the system

Booking screen

The fields can be arranged in any order or as a simpler stepped wizard easily

Phone number is setup on the host company > Contact Types > Key = CUSTOMERHOTLINE

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The customer will then receive a booking confirmation email with an attached invoice

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  1. View their runs today and in the future

  2. Confirm they have done a vehicle check

  3. Start their run

  4. Be shown the next address to go to

  5. Mark passengers on-board / missed / or end of leg

  6. Back to 4 until day is finished

Payment of Referrals

What is a referrer ? A referrer is a company that

  1. Provides a booking to you

  2. Does not pay for that booking

  3. May expect to get some payment for providing the booking (ie Creditor)

A Referrer is captured on the booking - the referrer is to be paid the % entered on the Supplier Card

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Create and Modify Delegate Invoices

Any organisation can have be an inbound or outbound delegations on a booking.

An inbound delegate is a company that:

  1. Pays you (ie a Debtor)

  2. Either

    1. Has a booking from a customer they cannot service - so are passing it on

    2. Are an organisation that pays for people to travel. An example is a company that allows it’s users to make bookings that they later pay for.

  3. inbound delegates can be added to the booking manually or based on a parameter being passed into the portal

  4. Some pay full price, some pay a reduced amount.

    1. The % reduction to be paid by a delegate is held in the Debtor > Commission % field. If they pay full price this should be zero.

      1. Updating this requires Secure Features and Secure Features

An outbound delegate is a company that :

  1. carries a booking for you that you cannot carry

  2. Gets paid by you (ie are a creditor)

  3. May be paid less than the booking amount. The % reduction to be paid to a delegate is held on the Creditor > Commission % field.

    1. Updating this requires Secure Features

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Use the Edit - Delete option to delete a Delegate Invoice

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