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Table of Contents

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  1. Customers are individuals making bookings using an online website after authentication

    1. Referring organisations may provide a LOGO image to display to referred customers

  2. The booking screen may be a single page - or setup as a stepped wizard

  3. The customer may make a return booking and pay for it all at the same time

  4. The payment is online and the booking if not paid is not retained by the system

Booking screen

The fields can be arranged in any order or as a simpler stepped wizard easily

Phone number is setup on the host company > Contact Types > Key = CUSTOMERHOTLINE

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The customer will then receive a booking confirmation email with an attached invoice

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  1. The destination must be on the booking

  2. The address must be on the booking with a suburb/postcode

  3. The date must be entered

  4. A time is required

    1. Flight or ship time

Email Templates to use merge fields [PickupTimeSafe] and [DropoffTimeSafe] for shuttle bookings

Booking changes

The customer has not been allowed to make changes to their bookings - they will need to make a phone call.

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