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Table of Contents

Table of Contents

/wiki/spaces/DEV/pages/33036813

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Store Batches are used by Franchisors to send products to Franchisees.

Why?

  1. Deliveries are frequent

  2. It is common for a single delivery to have multiple orders

    1. Intra-Franchise Orders (Sales Order from the Franchisor to the franchisee with mirror PO created in Franchisee)

      1. New stock items / urgent stock / special requests etc

      1. Parts replenishment

      2. Accessories replenishment

      3. Consumable items

      4. etc

    2. Supplier Drop Ship via Franchisor PO's (Purchase order from the Franchisor to a Suppliers that will pack an order per store but send to the Franchisor to check )

      1. It is expected that the lines on these purchase orders may not all arrive at the same time and hence they can cross store batches - including splitting partially counted lines

  3. It is important to check at both ends - this is done using scanning

    1. Every product that departs

    2. Every product that arrives

With so many things travelling - it is common that they travel together (often mixed in the same boxes) so this process manages that

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Note

A problem is created when stores do not indicate acceptance of the store batch and instead simply put the stock away. 

Late store order batches emails:

  1. Emails sent after 2:30 am daily.

  2. Sent to users with 'Receive Late Store Order Batches' secure feature for stores in their context.

  3. Store order batches will be reported if they are in Despatched status and the Expected date is before today.

  4. (Expected date is set to the next working day after the batch is created.)

Starting a Store batch

The Franchisor selects a store they want to send things to.  A list of transactions that may be ready to go now are listed

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Expand
titleThe status of orders included

The Status of the orders listed are as follows

  • Drop Ship via Franchisor PO's = Sent, confirmed, picked or received

  • Intra-franchise orders = Authorised or picking for

Finding the store batch you want to work on

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Note

Any user that scans into a batch is added to the locked users list. The batch cannot be completed and ready for shipping until all users with a lock have released their lock.

Lock:

  1. When a user scans an item into a box they put a lock on the batch.

  2. The user will be in the 'Show users with lock' popup grid.

  3. The lock will also show as Type Start, Notes Scan, in the Log on the Log/Audit tab.

  4. If a user has a lock on the current batch then the 'Release My Batch Lock' will be enabled.

  5. Clicking this button will release the lock.

  6. This should be done when a user has finished scanning items into a box.

  7. Removing items from a box will not release the lock.

  8. The release will also show as Type Stop, Notes Release, in the Log on the Log/Audit tab.

  9. The batch lock prevents any user from clicking 'All boxes picked/packed' until all locks on the batch have been released.

  10. The batch lock does not prevent this or other users from adding to or removing from boxes in the batch.

  11. A user with secure feature 'Override Store Batch Lock' can right click a user in the 'Show users with lock' list and override the lock.

  12. The override will also show as Type Stop, Notes Override, in the Log on the Log/Audit tab.

  13. The user who overrode will be named in the Related column.


Just keep scanning

Note

If you print a picklist for the orders you are picking you can then walk around the warehouse picking it - and scanning items directly into a box as you go

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Because parts tend to go to a different area than non parts.  The boxes indicate if they have parts, some parts or no parts

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Note

Each item can only be in one box. If you have 10 of an SKU to send - you must put them all in the same box

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A warning will show at the time of an overscan

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Can reduce the scan by one if you made a mistake - or clear the scan for a product completely

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The labels are scannable when the box is received Image Removed

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When Finished - All Boxes Picked - will move to Sealed

Note

All users that have a lock on the batch must release their lock prior to the ability to move the store batch to sealed - see 32640200 Store Batches - sending multiple orders in a single batch#AddingBoxes

Users with Secure Features#OverrideStoreBatchLock can remove others store batch locks

This process is not reversible.   Status will move to "Sealed"

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Expand

The process updates all the lines on the related sales orders and drop ship purchase orders with a counted quantity and creates the intercompany invoices and removes the stock from the warehouse (where appropriate)

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If the counts are not as expected - a warning box will show and also a list of the issues found

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The Details of the warning

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Examples

  • Not enough were scanned

    • Intra-Franchise Orders - the line will be short shipped and the intercompany invoices will reflect the counted quantities

      • Any lines with no scan will be considered short shipped (and will trigger a warning)

    • Drop Ship PO via Franchisor - the line will be split (expecting the balance later) and only the counted qty will be invoiced

      • Any lines with no scan will be considered as expected later (and will not trigger a warning)

  • Too many were scanned (all will trigger a warning)

    • Intra-Franchise Orders - the line will be over shipped and the intercompany invoices will reflect the counted quantities

    • Drop Ship PO via Franchisor - the line will over shipped and the intercompany invoices will reflect the counted quantities

  • Not enough stock

    • A stock adjustment will be required before the stock count can be processed

The sales Order will change status to "Picked" and "Invoiced" - all lines picked will move status to "Picked" all lines with zero shipped will move status to "Unavailable" - the COGS journals will be created, the Debtor invoice created and the matching creditor invoice in the store created.

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Print the box labels

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Example labelImage Removed

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Franchisor does a check scan

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Stores can be setup to either

  1. Be able to do a single scan receipt of a box (common for non-profit share ownership stores)

  2. to not have access to single scan receipt of store batches (common for profit share ownership stores)

    1. Use Host company flag on each store “Franchisor handles stock receipt”

    2. open store batch screen for full scanning receipt of stock - do not allow single scan receipt (current functionality but not initiated by scan in POS)

      1. users with access to Warehouse in/out dashboard can initiate scan from there

      2. If a scan qty for a line is not the same as expected it must be scanned again

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After prescan - status  on the batch is "Sealed"

Note

right click to re-open pre-scan of a Batch-Box

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Mark Batch as dispatched when picked up by courier

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From the POS screen view the expected Items by box with expected PO's listed on the top.Image Removed

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Single scan accept in store

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If not pre scanning then from the In Out Dashboard > Mark Dispatched (Store will have to scan each item to check)

  1. You cannot Despatch a batch unless it has a Booking Ref.

  2. You cannot Despatch a group of batches unless they all have a Booking Ref.

Dispatch when ready (can multi-select )

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Can review the items in each box

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How do I know which box items were in ?

On the Drop ship purchase order a tool tip

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In Store - view in POS of expected items

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To receipt a PO - simply scan the labelImage Removed

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In Store - in out dashboard

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When the box arrives in the store - from the in/out dashboard > right click to receipt

Note
title

The Done Button is very important

VERY IMPORTANT to use the Done button once complete - no stock is added to the store until the done button is pressed.

If the Done button is used before all items as scanned - the unscanned items will be considered short shipped...

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When is the stock moved to being in the store ?

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if the scan is correct and more was received than sent - the system will create a purchase order variance

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What if not everything is counted ?

The system will indicate and will ask you to confirm = then will create a purchase order variance

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What if i get something unexpected in the box ?

The system will add it - it will become a purchase order variance

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Purchase Order Discrepancies

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Note

Only available to users with the secure feature - Secure Features#SetStoreBatchCounted

  1. Show 'Set Scan to Sent or Reqd on all lines' button under items list of Scan Receipt form

  2. Will set Scan quantity to Sent quantity on all lines.

    1. If Sent quantity is null (shows as 0 in grid), will set Scan to Reqd Quantity.  Note this is different to a value of zero sent which is the case in interfranchise orders.

      1. This will allow this feature to be used for receiving warehouse purchase orders where the Sent or Invoiced quantity might not have been set.

  3. The Done button must still be clicked to finalise the process.

Accept Store Batch Box

This may be used by the Warehouse to accept a store batch box which has not been accepted by the Store

  1. Swap to the Store

  2. In / Out Dashboard

  3. Find the appropriate Store Batch

  4. Right click on Store Batch to receive

  5. Click on Accept pre-scanned Store Batch Box

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Flow Process

Gliffy
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