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Cycle time is increasingly important and can be a key differentiator for a business.
Cycle time requires available stock - not stock on hand
When you differentiate on cycle time - it is common you are dealing in commodities and so price negotiation becomes important.
Costs are also moving fast bringing a focus on order margin
Capturing Orders
Other Online Systems
Other systems can pass orders directly to the system using our API’s
Integrated systems may ask for customer specific
pricing
limited product lists
Current Available stock
Terms or available credit
Online Ordering directly in the system
The customer logs in and get treated much better
Their prices and preferred items listed
quick order entry / review / cancellation or change
complex promotions, discounts, use credits etc
Manual Order Entry
Rapid find / review / price items with margin detail and recent history
Freight cost calculations or call to external providers
Sending confirmations / capturing payments
Fulfilling orders
Picking across a warehouse
Packing and related documents
Booking couriers