...
To ensure each receipt can only be used once set the usage limit
Table of Contents |
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Special promotions
Referrer promotion
Not based on order details - based a referral information captured on the order. Referral is not held on the customer.
Change of date to make it inactive
Birthday Promotion
Triggered base on the persons birthday being this week - up to a number of grace days after the birthday and results in an order discount of $x
Promotion Reporting
Each promotion has details of all orders affected
There is a global report across a date range of all promotions used count and average cost per order and across orders
Table of Contents |
---|
Special promotions
Referrer promotion
Not based on order details - based a referral information captured on the order. Referral is not held on the customer.
Change of date to make it inactive
Birthday Promotion
Triggered base on the persons birthday being this week - up to a number of grace days after the birthday and results in an order discount of $x
Promotion Reporting
Each promotion has details of all orders affected
There is a global report across a date range of all promotions used count and average cost per order and across orders
Global POS Discounts
Example - Foneking is having a Birthday.
All POS sales to have 19% discount on the overall order value
Turn on the Global POS Discount
Admin - Config - Symbols Config
Restart to Activate
POS Sale
Discount Applied
POS Referrer Promotions
The
- customer must be identified (not a cash sales customer)
- the Referrer type must be identified
- Text must be entered about the referrer
Then Use the Apply Promotions button - any other promotions will also be added
Note | ||
---|---|---|
| ||
Customers with an existing order level discount will not get this discount |
Enter the referrer information
Note |
---|
This information is held at the order level only |
Check for Promotions
Stock Promotions
Note |
---|
See also Price Promotions for stock |
Promotions are either Manual, Automatic or Templates
Note | ||
---|---|---|
| ||
POS Promotions are all manual > the POS users can request a list of available promotions once the ordered items are available Social Media promotional discounts at the order level can be scanned directly or a code used at the POS |
Receipt based promotions - also known as Return To Store
Overview
The intent of this promotion is to offer the customer an incentive to return to the store and spend more.
Earning the Promotion Opportunity
- The sale that earns the promotion
- must qualify based on minimum overall order value
- Can be any customer (including cash sale)
Receipt changes when a promotion is earned
- An image to add to the top of the receipt is held on the Promotion
- this will normally be the description of the promotion
- Terms and conditions will be added to the Receipt
- and will only show when the promotion is activated on the receipt
Redeeming the Promotion and getting a discount
- The sale that uses the promotion - the discounted sale on return to store
- will be linked back to the qualifying order using the receipt
- may also have a minimum spend required
- has a maximum number of days since the order that earned the promotion to use it
- Must be a named customer (cannot be a cash sale)
- Does not need to be the same customer as earned the sale
- Can be in any Franchisee Store and is not limited to the store where it was earned
The promotion will add a new line to the order and receipt for the value of the discount
Franchisor (head office) vs Franchisee (retail store) Promotions
Earning a Promotion on a POS order in a retail store (Franchisee)
In all cases the POS order is in a franchisee store.
The system looks to Earn a Receipt Based Promotion defined:
- first in the Franchisee of the POS (the store)
- if none found then in the Franchisor
- First promotion found that qualifies will be applied
So as a result
Promotions setup in the Franchisor are Global
- Any Franchisee POS order could earn it
Promotions setup in a Franchisee
- only apply to POS orders in that franchisee
However once earned - any promotion can be redeemed in any store
Return to Store Setup Example
This Promotion Setup is the same in the Franchisor (for global promotions) or the franchisee store (for local promotions)
- Promotion Type: Return to Store Discount (RTS)
- Qualification: Minimum Spend to earn - $100
- Reward: $ Discount on Purchases - $10
- Grace days (days valid) = eg 21 days
- Minimum Spend in store to redeeem = eg $60
Terms and Conditions for Receipt
Terms and Conditions - edited by user are set per promotion
- With HTML tags - see below Variables Grace Days and Minimum Spend 2 so can re-use on different promotions easily
Image describing promotion for top of Receipt
...
Scan barcode from order with greater than or equal to $150 but already used
Used more than once on the same order
Want to use it on a different order
Re-open the order
Delete the Promo line
Promo can then be used on a different order
Order gets the discount message
...
Black Friday Repairs 10% discount
Table of Contents |
---|
Special promotions
Referrer promotion
Not based on order details - based a referral information captured on the order. Referral is not held on the customer.
...
Change of date to make it inactive
Birthday Promotion
Triggered base on the persons birthday being this week - up to a number of grace days after the birthday and results in an order discount of $x
Promotion Reporting
Each promotion has details of all orders affected
There is a global report across a date range of all promotions used count and average cost per order and across orders
Table of Contents |
---|
Special promotions
Referrer promotion
Not based on order details - based a referral information captured on the order. Referral is not held on the customer.
...
Change of date to make it inactive
Birthday Promotion
Triggered base on the persons birthday being this week - up to a number of grace days after the birthday and results in an order discount of $x
Promotion Reporting
Each promotion has details of all orders affected
There is a global report across a date range of all promotions used count and average cost per order and across orders
Global POS Discounts
Example - Foneking is having a Birthday.
...
Restart to Activate
POS Sale
Discount Applied
POS Referrer Promotions
The
- customer must be identified (not a cash sales customer)
- the Referrer type must be identified
- Text must be entered about the referrer
...
Note | ||
---|---|---|
| ||
Customers with an existing order level discount will not get this discount |
Enter the referrer information
Note |
---|
This information is held at the order level only |
Check for Promotions
Stock Promotions
Note |
---|
See also Price Promotions for stock |
...
Note | ||
---|---|---|
| ||
POS Promotions are all manual > the POS users can request a list of available promotions once the ordered items are available Social Media promotional discounts at the order level can be scanned directly or a code used at the POS |
Receipt based promotions - also known as Return To Store
Overview
The intent of this promotion is to offer the customer an incentive to return to the store and spend more.
Earning the Promotion Opportunity
- The sale that earns the promotion
- must qualify based on minimum overall order value
- Can be any customer (including cash sale)
...
- An image to add to the top of the receipt is held on the Promotion
- this will normally be the description of the promotion
- Terms and conditions will be added to the Receipt
- and will only show when the promotion is activated on the receipt
Redeeming the Promotion and getting a discount
- The sale that uses the promotion - the discounted sale on return to store
- will be linked back to the qualifying order using the receipt
- may also have a minimum spend required
- has a maximum number of days since the order that earned the promotion to use it
- Must be a named customer (cannot be a cash sale)
- Does not need to be the same customer as earned the sale
- Can be in any Franchisee Store and is not limited to the store where it was earned
The promotion will add a new line to the order and receipt for the value of the discount
Franchisor (head office) vs Franchisee (retail store) Promotions
Earning a Promotion on a POS order in a retail store (Franchisee)
In all cases the POS order is in a franchisee store.
...
However once earned - any promotion can be redeemed in any store
Return to Store Setup Example
This Promotion Setup is the same in the Franchisor (for global promotions) or the franchisee store (for local promotions)
- Promotion Type: Return to Store Discount (RTS)
- Qualification: Minimum Spend to earn - $100
- Reward: $ Discount on Purchases - $10
- Grace days (days valid) = eg 21 days
- Minimum Spend in store to redeeem = eg $60
Terms and Conditions for Receipt
Terms and Conditions - edited by user are set per promotion
...
Discount applied when repair is paid
Referrer promotion
Not based on order details - based a referral information captured on the order. Referral is not held on the customer.
...
Change of date to make it inactive
Birthday Promotion
Triggered base on the persons birthday being this week - up to a number of grace days after the birthday and results in an order discount of $x
Promotion Reporting
Each promotion has details of all orders affected
There is a global report across a date range of all promotions used count and average cost per order and across orders
Table of Contents |
---|
Special promotions
Referrer promotion
Not based on order details - based a referral information captured on the order. Referral is not held on the customer.
...
Change of date to make it inactive
Birthday Promotion
Triggered base on the persons birthday being this week - up to a number of grace days after the birthday and results in an order discount of $x
Promotion Reporting
Each promotion has details of all orders affected
There is a global report across a date range of all promotions used count and average cost per order and across orders
Global POS Discounts
Example - Foneking is having a Birthday.
...
Restart to Activate
POS Sale
Discount Applied
POS Referrer Promotions
The
- customer must be identified (not a cash sales customer)
- the Referrer type must be identified
- Text must be entered about the referrer
...
Note | ||
---|---|---|
| ||
Customers with an existing order level discount will not get this discount |
Enter the referrer information
Note |
---|
This information is held at the order level only |
Check for Promotions
Stock Promotions
Note |
---|
See also Price Promotions for stock |
...
Note | ||
---|---|---|
| ||
POS Promotions are all manual > the POS users can request a list of available promotions once the ordered items are available Social Media promotional discounts at the order level can be scanned directly or a code used at the POS |
Receipt based promotions - also known as Return To Store
Overview
The intent of this promotion is to offer the customer an incentive to return to the store and spend more.
Earning the Promotion Opportunity
- The sale that earns the promotion
- must qualify based on minimum overall order value
- Can be any customer (including cash sale)
...
- An image to add to the top of the receipt is held on the Promotion
- this will normally be the description of the promotion
- Terms and conditions will be added to the Receipt
- and will only show when the promotion is activated on the receipt
Redeeming the Promotion and getting a discount
- The sale that uses the promotion - the discounted sale on return to store
- will be linked back to the qualifying order using the receipt
- may also have a minimum spend required
- has a maximum number of days since the order that earned the promotion to use it
- Must be a named customer (cannot be a cash sale)
- Does not need to be the same customer as earned the sale
- Can be in any Franchisee Store and is not limited to the store where it was earned
The promotion will add a new line to the order and receipt for the value of the discount
Franchisor (head office) vs Franchisee (retail store) Promotions
Earning a Promotion on a POS order in a retail store (Franchisee)
In all cases the POS order is in a franchisee store.
...
However once earned - any promotion can be redeemed in any store
Return to Store Setup Example
This Promotion Setup is the same in the Franchisor (for global promotions) or the franchisee store (for local promotions)
- Promotion Type: Return to Store Discount (RTS)
- Qualification: Minimum Spend to earn - $100
- Reward: $ Discount on Purchases - $10
- Grace days (days valid) = eg 21 days
- Minimum Spend in store to redeeem = eg $60
Terms and Conditions for Receipt
Terms and Conditions - edited by user are set per promotion
...
Black Friday Repairs 10% discount
Table of Contents |
---|
Special promotions
Referrer promotion
Not based on order details - based a referral information captured on the order. Referral is not held on the customer.
...
Change of date to make it inactive
Birthday Promotion
Triggered base on the persons birthday being this week - up to a number of grace days after the birthday and results in an order discount of $x
Promotion Reporting
Each promotion has details of all orders affected
There is a global report across a date range of all promotions used count and average cost per order and across orders
Table of Contents |
---|
Special promotions
Referrer promotion
Not based on order details - based a referral information captured on the order. Referral is not held on the customer.
...
Change of date to make it inactive
Birthday Promotion
Triggered base on the persons birthday being this week - up to a number of grace days after the birthday and results in an order discount of $x
Promotion Reporting
Each promotion has details of all orders affected
There is a global report across a date range of all promotions used count and average cost per order and across orders
Global POS Discounts
Example - Foneking is having a Birthday.
...
Restart to Activate
POS Sale
Discount Applied
POS Referrer Promotions
The
- customer must be identified (not a cash sales customer)
- the Referrer type must be identified
- Text must be entered about the referrer
...
Note | ||
---|---|---|
| ||
Customers with an existing order level discount will not get this discount |
Enter the referrer information
Note |
---|
This information is held at the order level only |
Check for Promotions
Stock Promotions
Note |
---|
See also Price Promotions for stock |
...
Note | ||
---|---|---|
| ||
POS Promotions are all manual > the POS users can request a list of available promotions once the ordered items are available Social Media promotional discounts at the order level can be scanned directly or a code used at the POS |
Receipt based promotions - also known as Return To Store
Overview
The intent of this promotion is to offer the customer an incentive to return to the store and spend more.
Earning the Promotion Opportunity
- The sale that earns the promotion
- must qualify based on minimum overall order value
- Can be any customer (including cash sale)
...
- An image to add to the top of the receipt is held on the Promotion
- this will normally be the description of the promotion
- Terms and conditions will be added to the Receipt
- and will only show when the promotion is activated on the receipt
Redeeming the Promotion and getting a discount
- The sale that uses the promotion - the discounted sale on return to store
- will be linked back to the qualifying order using the receipt
- may also have a minimum spend required
- has a maximum number of days since the order that earned the promotion to use it
- Must be a named customer (cannot be a cash sale)
- Does not need to be the same customer as earned the sale
- Can be in any Franchisee Store and is not limited to the store where it was earned
The promotion will add a new line to the order and receipt for the value of the discount
Franchisor (head office) vs Franchisee (retail store) Promotions
Earning a Promotion on a POS order in a retail store (Franchisee)
In all cases the POS order is in a franchisee store.
...
However once earned - any promotion can be redeemed in any store
Return to Store Setup Example
This Promotion Setup is the same in the Franchisor (for global promotions) or the franchisee store (for local promotions)
- Promotion Type: Return to Store Discount (RTS)
- Qualification: Minimum Spend to earn - $100
- Reward: $ Discount on Purchases - $10
- Grace days (days valid) = eg 21 days
- Minimum Spend in store to redeeem = eg $60
Terms and Conditions for Receipt
Terms and Conditions - edited by user are set per promotion
...