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Overview When orders are packed and sent on the truck for delivery - but the customer does not take delivery and the truck returns with the order onboard - the order needs to be rolled back Users require the secure feature "can rollback sales orders" Rollback from the delivery confirmation screen
Choose reason and if the order is to be rolled back or moved to another waybill Find the orderRollback the order |
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You will be asked to confirm the rollback |
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The Rollback Actions
Put away the stock |
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