...
Making a Booking: Incoming via phone primarily, followed by SMS, online and DM via Instagram, and walk in. Booking amendment requests come in via email, SMS and phone calls or walk in.
ZeroZerozer
| Gliffy | ||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
...
Have they had this therapy before
No - advise basic information about the treatment
Note system will send on the survey questionnaire form for client to complete prior to appointment if required
...
Promotional Offers
Promotions are all auto apply - so prices are updated in the POS.
Birthday Promotion
Click “Find Promotions”
The customers birthday is used and the promotion is found the number of weeks before / after the promotion as per the setup
It is common however that customers want to purchase discounted items - so there is a promotions tab that will list all possible promotions with an explanation if they apply
...
HiCaps is not checked - however some health funds may pay full amount so the clinic can agree to drop the deposit requirement with the expectation that the balance will be later paid
...
Waive Deposits and back up to waive deposits after Finalise
...
Special Actions - Reopen this order
...
Back to Products page and Waive Deposit
...
Two bookings for two people
Book the first one
...
Select I want to book another and Click on I am booking and paying for someone else
...
Completed Sessions Check Private Health Fund Rebate Amounts
...