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Therapist not available > from calendar open shift (right click from therapist name) > Entire shift not Available

Could be a date, could be a date range

  1. Select replacement therapist

    1. Show for selected therapist

      1. Therapist qualifications

      2. if overlap exists in roster (indicate only)

      3. Button > Replace Therapist

        1. Existing Shift actual time updated to zero

        2. New Shift created for Replacement Therapist

        3. All sessions moved

        4. Alert all sessions of changes (with reason) and link

          1. Your session has moved sms - link with “Confirm”, “Change time / date”, “contact me” buttons

  2. No replacement

    1. Decision required

      1. Alert all of cancellation

      2. Mass Create credit notes for deposits

Part of shift not available (any date)

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  1. Can update Actual time (Start / End of shift)

    1. Save button to mark all affected bookings as “Problem (Therapist not available)

  2. Contact Bookings affected

    1. Move bookings manually

Alter a Roster

Venues - Rosters - Double click on the date you want to alter

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Double click on Roster you want to alter

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Enter a Break from and to

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Extend Roster From to start earlier

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Alter the Roster From or Roster To and shorten the day

If this impacts any bookings you get the Confirm Time Change message