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Overview When orders are packed and sent on the truck for delivery - but the customer does not take delivery and the truck returns with the order onboard - the order needs to be rolled back Users require the secure feature "can rollback sales orders" Rollback from the delivery confirmation screen |
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Choose reason and if the order is to be rolled back or moved to another waybill Find the orderRollback the order |
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You will be asked to confirm the rollback |
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The Rollback Actions
Put away the stock |
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