Automated SMS service

1. Initially manual

2. Moving to 8am every day automated

   1. Yes or y is considered a confirmation

      1. confirmed badge will show on the booking

   2. any other response will tick the “Problem” flag and add text to the booking notes from the reply

      1. Problem badge will show on the booking

No response to SMS

Clinic phone manually used

open session and sms customer or email customer

Configurations

Config settings to configure SMS & email reminders:

1. TherapySessionSMSAllowResend - the number of hours after which SMS resend is allowed

   1. If you want to be able to resend SMS's regardless of config, either don't set TherapySessionSMSAllowResend or set it to 0 and it will be ignored (and SMS resending will be permitted)

2. TherapySessionSMSDayOffset - the number of days prior to the therapy session to send an SMS reminder

3. TherapySessionEmailDayOffset - the number of days prior to the therapy session to send an Email reminder