A customer may interact with multiple clinicians and also purchase products.
A customer is not considered to be owned by any clinician
Services provided by clinicians
clinician rates are decided by the clinic (in consultation with all clinicians that provide each service)
Clinicians earn from services they provide
Products
Some clinicians may earn from services provided by clinicians they supervise
Practitioners | Employee | Sessions Revenue | Products made up on site - price typed into POS | Products prescribed by clinician during consult
| Products from shelf stock - commissions | Packages Sold | Rent | |
|---|---|---|---|---|---|---|---|---|
Naturopath | no | 100% | 100% Commission to clinic 10% | Commissions paid | yes | Weekly or Daily | ||
Practitioner 1 | yes | $ per treatment | Commissions paid | yes | yes | |||
Practitioner 2 | no | 100% | 100% Commission to clinic 10% | Commissions paid | yes | Weekly or Daily | ||
Employee setup for a Practitioner
PAYE
Hours worked
Hours Sick / AL / Etc
Contractor
Needs a Debtor Record to hold the contract details
Therapists that need to be paid commission
Therapists payments
A % commission on services completed from zero to 100%
GL account from the service sold
If supervised
employee needs a supervisor% (or amount) to go to supervisor
if a supervisor
% (or amount) of supervised people
A % of prescribed products sold
% of RRP - Many products are standard stocked products
Sell GL account from Stock Article > otherwise from Control Account “Cost of Sales”
- Stock > Article Categories > Need a default Sales Commission %
Some products are special (not stocked - created on the day - really a service)
Service of special type “Fabrication”
Sell GL account from service
- Stock > Article Categories > Need a default Sales Commission % (over rides above)
Business Flow Diagram Example
Example Customer journal from above
GL account | CR | DR | Link | Description |
|---|---|---|---|---|
Revenue from service | $100 = total charge | Session 1 | Therapy session 1 charge | |
Deposits Paid | $50 = deposit paid earlier | Session 1 | Session 1 deposit Credit | |
Product Revenue | $50 = created product | Session 1 Created Product | Created product in session 1 | |
Revenue from service | $200 = total charge at bundled price | Session 2 | Therapy session 2 charge | |
Deposits Paid | $200 = amount of bundle used | Session 2 | Session 2 Bulk Purchase Credit | |
Product revenue | $85 = total | Session 2 prescribed product | Prescribed Product session 2 | |
Deposits Paid | $90 | Future booking deposit | Future booking deposit | |
Deposit paid | $50 | Future booking request | Future booking Deposit |
Practitioner Reconcilation Journal above
item | GL Account | CR | DR | Employee | |
|---|---|---|---|---|---|
Therapy session (% of session) | Buy GL account from service | $100 x % (less supervisor % ) | Session 1 Therapy charge % commission from product category less % for supervisor | % of sales | |
Created Product | Buy GL account from service | $50 x % (less supervisor % ) | Created Product % from product category less % for supervisor | % of sales | |
Stocked Product | Buy GL account from Stock article or GL control account | $85 x % (less supervisor % ) | Stocked Product % from product category less % for supervisor | % of sales | |
Therapy session by supervised therapists | Buy GL account from service | $N x % | Where N is the $ Amount of the Therapy the person I supervise provided to others. | % as supervisor | |
Therapy session ($ per session) | Buy GL account from service | $ per session | when not on commission but on $ per session | $ per session |