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A customer may interact with multiple clinicians and also purchase products.

  1. A customer is not considered to be owned by any clinician

Services provided by clinicians

  1. clinician rates are decided by the clinic (in consultation with all clinicians that provide each service)

  2. Clinicians earn from services they provide

Products

  1. Some clinicians may earn from services provided by clinicians they supervise

Practitioners

Employee

Sessions Revenue

Products made up on site - price typed into POS

Products prescribed by clinician during consult

  • Therapist portal

Products from shelf stock - commissions

Packages Sold

Rent

Naturopath

no

100%

100%

Commission to clinic 10%

Commissions paid

yes

Weekly or Daily

Practitioner 1

yes

$ per treatment

Commissions paid

yes

yes

Practitioner 2

no

100%

100%

Commission to clinic 10%

Commissions paid

yes

Weekly or Daily

Employee setup for a Practitioner

  1. PAYE

    1. Hours worked

    2. Hours Sick / AL / Etc

  2. Contractor

    1. Needs a Debtor Record to hold the contract details

Therapists that need to be paid commission

Therapists payments

  1. A % commission on services completed from zero to 100%

    1. GL account from the service sold

    2. If supervised (warning) employee needs a supervisor

      1. % (or amount) to go to supervisor

    3. if a supervisor (warning)

      1. % (or amount) of supervised people

  2. A % of prescribed products sold

    1. % of RRP - Many products are standard stocked products

      1. Sell GL account from Stock Article > otherwise from Control Account “Cost of Sales”

      2. (warning) GL Control Accounts > Sales > Need a default Sales Commission %

      3. (warning) Stock > Article Categories > Need a default Sales Commission % (over rides above)

    2. Some products are special (not stocked - created on the day - really a service)

      1. Service of special type “Fabrication”

      2. Sell GL account from service > otherwise from Control Account “Cost of Sales Alternate”

      3. (warning) GL Control Accounts > Sales > Need a default Sales Commission %

      4. (warning) Stock > Article Categories > Need a default Sales Commission % (over rides above)

    3. GL account from Control Account “Cost of Sales Alternate”

Business Flow Diagram Example

Example Customer journal from above

GL account

CR

DR

Link

Description

Revenue from service

$100 = total charge

Session 1

Therapy session 1 charge

Deposits Paid

$50 = deposit paid earlier

Session 1

Session 1 deposit Credit

Product Revenue

$50 = created product

Session 1 Created Product

Created product in session 1

Revenue from service

$200 = total charge at bundled price

Session 2

Therapy session 2 charge

Deposits Paid

$200 = amount of bundle used

Session 2

Session 2 Bulk Purchase Credit

Product revenue

$85 = total

Session 2 prescribed product

Prescribed Product session 2

Deposits Paid

$90

Future booking deposit

Future booking deposit

Deposit paid

$50

Future booking request

Future booking Deposit

Practitioner Reconcilation Journal above

GL Account

CR

DR

Buy GL account from service

$100 x % (less supervisor % )

Session 1 Therapy charge % commission after supervisor

Created Product

$50 x %

Created Product %

Prescribed Products

$85 x %

Prescribed Product %

Supervising others

$N x %

Where N is the $ Amount of the Therapy the person I supervise provided to others.

$ per Session

$ per session

when not on commission but on $ per session

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