Table of Contents
Before you login to the system you can change your password
The menu items that you have and the things you can do are created by the roles that you have been assigned. Have a look at Adding and Managing Users in the System
You can change the menu order by changing the sequence on the roles. This will change which menus appear first (from LHS).
You can add buttons to navigate directly to a screen if you like, they will appear just below the menu bar with a picture - have a look at User Preferences to explain how to add these
A button will appear on the navigator that goes directly to the screen
When you search the system gives you a list. You can change how many records the system returns by updating your preferences
Searching in the system is done from any field with the magnifying glass - click on the magnifying glass.
Note that you can also use keys to search
Find (CNTR+F3) provides a window to enter details
Navigate through a stack of records
Create a stack of records using "remember this result" flag as above - or multi-selecting from a list
Have a look at Search for details
A grid is a table of information in the system with rows and columns there are two types of grids - a Normal Grid and and Editable Grid
Many fields in a grid have a right click option - sometimes a whole row has a right click option
For options over the whole grid
If you do filter the grid - the search is only searching the data in the grid (not all data relating to the records).
In each Screen - you can easily go back to the last 10 records viewed (for this login session
Sometimes you will want to refresh the current record
When you want to create another one the same - check the Edit menu for Copy - create an in place copy.
Across the system there are tabs that:
Attachments are throughout the system - commonly you will either see a tab or add via the edit menu
Simply drag the document you are viewing over the Attachment window - then save
Images will show directly
Other types of documents will show the document type image
Click the Upload File link and point at the scanner
The test system diverts all emails to accounts you nominate. This way you can see exactly what the customer would see if the email had gone to them from the live system.
If you do not want to see informational messages - example "Confirmation this record has been saved" type messages (Note that you will still see Warning messages and Error messages).
you can - set your login default to "Off"
You can toggle on any screen to off or on.