Table of Contents

Overview

Some Shuttle buses operate on regular Routes - and want customers to decide which vehicle they want to catch.

• A Route is a regular sequence of stops
• Stops can be optional or mandatory on a Route
  • Mandatory - the shuttle will stop here
  • Optional - the shuttle will only stop if there is a booking

The differences to the Ad-hoc Shuttle Bus Module

The Route Shuttle Bus Module uses many features of the Ad-hoc Shuttle Bus Module - with the following differences

1. Stops are defined - companies with addresses are flagged as stops
2. Routes are defined - with stops, suburbs and Shuttle Destinations in sequence with timings
3. Schedules are defined - times to start each Route multiple times per day
4. Bookings look for Routes where the stop or the suburb is before the destination - providing pickup times for two possible Shuttles
5. The driver portal understands Routes and the resulting start / stop of each trip

Route booking

The Route Booking uses a different booking screen

1. A dropdown of stops serviced by the routes
2. A dropdown of proposed pickup times based on the schedule

Bus Run Planning

The schedule indicates all the trips that each vehicle is expected to do each day (see below)

To plan a day

Select a vehicle and a driver and copy a vehicle number from the schedule for the day.  

All planned routes will be created as trips for this vehicle and related bookings will be appended to the vehicle

Note any trips that require more seats that the vehicle capacity will be highlighted

These can be moved to another vehicle or split with another vehicle

Driver Portal

See Shuttle Driver Training Document for example or Tour Drivers Portal

The Driver portal provides the driver

A list of the trips to do over the day

The pick ups / drop offs to do each trip

The ability to mark customers onboard / missed

The ability to pickup ad-hoc passengers

Configuration required

As per Ad-Hoc Shuttle Configuration

1. Services - for Fares and Charges
2. Price lists
3. Areas - define the suburbs that are supported, linking them to price lists
4. Drivers - employee flagged as bus driver
5. Vehicles - of type bus
6. Email templates

Route Stops

On Host Company - select that the Route Stops flag is to appear on companies in the system

Enter all the route stops flagged as a Stop and with an address

Routes

A sequence of stops, suburbs and destinations

Right-click to change the sequences by moving stops up or down the list

Schedules

The start times for each Route done during the day

Can view what a vehicle will have assigned on a day

Vouchers

Vouchers can be redeemed for a Fare only - extra charges are not included in a Voucher

When a voucher is linked to the booking - the effect is to discount a fare to zero cost.

Vouchers can be sold to customers in books

Setting up Vouchers

Setup the service that will be sold.

Add pricing for the Voucher on the Price Tab selecting from a list of your price lists

Selling Vouchers

Vouchers can be redeemed for a fare.  Vouchers are not tracked as unique numbers.

Vouchers can be sold to any company that is a Route Stop (see above).

Create an invoice for the customer and link the Service to the line

Once the invoice has been created - you can provision the voucher count and update the vouchers available for redemption.

the vouchers available can be seen on the Customer (Debtor)

Entering a Booking that is paid for by Vouchers

Vouchers discount one fare to zero.  If 3 people are travelling and 2 vouchers are presented the calculation works as follows:

1. The system checks that the Route Stop (Hotel) they are travelling from / to has vouchers
2. The system looks up the fare for 3 passengers (say $35)
3. The system discounts the total fare by 2/3 leaving $11.67 to pay
4. Extra fees such as extra luggage and other items are not covered by the voucher

Route Drivers Rosters

The