Tableware is a special type of item - it is always ordered per item (not per carton) with minumum order and sale quantities.

See also 

• Tableware Articles
• Distribution - Tableware
• Printed Tableware - customer specific print.

A Sales Order is a Sales Order

The sales order can be entered by employees into the sales order screen or in the shopping site by customers - both methods are using exactly the same system and capabilities - simply a different user interface

Re-Ordering

Tableware is not normally a consumable item for customers - customers order after wear and tear, breakages or for expansion / new store etc.

The sales order displays:

1. Recently (last 90 days) ordered products by this customer - if a consumable item regularly ordered then use this
   1. dropdown list - reduces as items added to the order
   2. filter in add-items section
2. All products ever ordered by this customer - will be common for tableware items that are not consumables
3. Ability to filter and find
4. Customers Price (including Pricing Contracts prices)

Filter for items previously ordered

Quick add - quantity then tab to add to order

Volume prices

Updating prices on the order

Users that have Secure Features#CanChangeSalesOrderUnitCost can update sell price

Users that have Secure Features#CanchangeSalesOrderDiscounts can update discounts

Minimum Order Quantities

Tableware is commonly sold and purchased per item - so can purchase 6 bowls - but cannot purchase a single bowl.

The minimum quantity a customer can order is respected - the system will round up any quantity entered to the minimum quantity sold - see Tableware Articles

Drop Shipments

Sometimes orders are so urgent the supplier must send it directly to the customer to save time

Any line on the sales order (or all lines) can be marked as "Drop Ship" so once the sales order is "Authorised" so the system will trigger a purchase order to the supplier to send direct to the customer when the order is Authorised.  See Drop Shipments - supplier sends direct to customer

Pack And Hold Orders

Customers opening new stores will have a large order and want

• To decide in advance quantities they will require
• Have the stock ready in advance so can be immediately shipped in full

Change Order type to "Reservation Order":

• must have a future date
• cannot be invoiced until the future date
• as normal - use customer order history to find stock normally ordered by this customer
• Can have multiple picks completed - stock is removed with each pick
• is treated like any other order after the future date is passed - so check with customer as date approaches.

Pricing

Proforma Invoice

A Proforma invoice can be printed at any time - the order number will be the sales order number.