Customer Portal for Online Ticket Bookings
The customer portal provides a place for your customers to login to the system and do things themselves. It is made easy for a casual user by using pictures and simplified screen flows. It is configurable and you can decide what your customer is able to do and the rules that apply.
- See high level messages from the company - for example links to ads created
- Review existing and previous sales bookings and Debtor Invoices and make payments
- The online booking process
- The customer selects a suitable ticket to book
- All rules within the system will apply
- They may select options that influence the price
- They may need to fill in information required for the booking
- They may want to group activities or accommodation together with others.
- They may add others who they are paying for, or who they want to be notified about their booking
- They checkout and pay either in full or a deposit using a credit card - refer to Eway Credit Card Gateway Module
- They may need to either login or register a new user
- You can later merge users where duplicates get created
- They get an email confirmation about the booking
- They can later login and see details of their booking and history
- Update their information in the system
- Review messages sent to them from you
- You can link to the portal from an existing website or work with us to extend the portal to be your website.