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Automated SMS service

  1. Initially manual

  2. Moving to 8am every day automated

    1. Yes or y is considered a confirmation

      1. confirmed badge will show on the booking

    2. any other response will tick the “Problem” flag and add text to the booking notes from the reply

      1. Problem badge will show on the booking

No response to SMS

Clinic phone manually used

open session and sms customer or email customer

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