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SaaSplications support allows users to log issues directly from the system

Support Flows

Issue Dashboard for customers

Can multi-select priority Filter

Can filter Billable flag

Can filter “Awaiting customer”

Customer

Urgent

Top3

High

Normal

When time

Employee 1

1

3

12

40

Employee 2

10

5

etc

Issue Prioritisation for customers

Customer priority planner

Priority

Ref#

Name

Status

Billble $

1

2

Move to 12

3

Move to 3

Once logged in System > Support System

  1. Can enter new issues

  2. Can review existing issues

  • No labels

For information about SaaSplications go to http://saasplications.com.au