Page Comparison

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Stop Supply is controlled by a check box, shown on the Debtor Maintenance form (Debtors menu, Stop Supply (also known as Credit Hold) and Sales Order Hold StatusDebtor Maintenance), Debtor tab, labelled 'Stop Supply'.

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Stop Supply can be set on for an individual debtor by a user with the secure feature 'Can Maintain Credit Hold' clicking on the stop supply check box on the debtor maintenancethe Debtor Maintenance form.

Stop Supply can be set on for all eligible debtors using the Accounts Receivable form (Debtors menu, Stop Supply (also known as Credit Hold) and Sales Order Hold StatusAccounts Receivable), Stop Supply tab.

• Change the 'Stop Supply Minimum Amount Outstanding' value from the default if required.
  • This is the minimum amount that the debtor can have outstanding (out of terms) and not have Stop Supply set.
  • The default can be changed by selecting 'Save x as Default Stop Supply Minimum Amount Outstanding' from the Action menu.
• Change the 'Out Of Terms Days Grace' value from the default if required.
  • This is applied to the due date when calculating the debtors ageing totals to give them some grace.
  • The default can be changed by selecting 'Save x as Default Out Of Terms Days Grace' from the Action menu.
• Select 'List all customers out of terms (with Grace Days)' from the Action menu to show the customers who will be affected by the following action. (This step is optional.)
• Select 'Put all customers out of terms on stop supply (with Grace Days)' to set Stop Supply for eligible customers.
  • Note that customers with a Rating of 1 (far right column of above list,  Stop Supply (also known as Credit Hold) and Sales Order Hold Status Debtor Maintenance form, half way down left side of Debtor tab) will not have stop supply set on.

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• The host company must have the 'Auto Off Credit Hold' check box on the Maintain Host Company form (Administration menu,  Stop Supply (also known as Credit Hold) and Sales Order Hold Status Debtor Maintenance ), 'Stock / Sales' tab (half way down on right side) ticked.
• Either a debtor payment or a debtor credit note or an allocation to a debtor journal is saved.
• The customer's outstanding debt (without grace) after the payment, credit or allocation is equal to or less than the 'Stop Supply Minimum Amount Outstanding' default value.
• The customer, and the customer's parent, if any, is not 'Stop Supply Locked' (see below). (A customer has a parent if the 'Invoice My Parent Company' check box on their Stop Supply (also known as Credit Hold) and Sales Order Hold Status formtheir Host Company  form, Debtor tab, top centre, is ticked and a Parent Company is selected on their Stop Supply (also known as Credit Hold) and Sales Order Hold StatusCompany form, Company Details tab, bottom left.)

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• The user must have secure feature 'Can Lock Credit Hold'.
• On the Stop Supply (also known as Credit Hold) and Sales Order Hold StatusDebtor Maintenance form, Admin menu at the bottom of the form, select 'Lock Stop Supply for Customer Name' and Save.

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