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The list of email addresses that appear in the drop down:
Depends on where the correspondance is being started from
- The employee logged in (so can cc to themselves)
- Will list employee email address
- Will list person email address (if different)
- When sending to a debtor (or a debtor related transaction) - either person or company debtor
- All contacts at the Debtor or Creditor with an email address
- Email address for the parent company
- IF this organisation is setup as "invoice my parent"
- then the contacts with email address at the parent
- The email address at the Parent company
- IF this organisation is setup as "invoice my buying group"
- the buying group debtor contacts with email addresses
- The buying group company email addres
- Can select "sales" to get all persons with a Role
- When sending to a creditor
- The contacts with email addresses at the creditorCreditor or Debtor
- The email address at the company
- When sending to a person
- The email address on the person
- When sending to a company
- The email address on the company
- When sending to an employee
- The email address on the employee
- and the email address on the person card for that employee
Where does the list of possible "From" addresses come from?
A from email address may come from the email template - see Entering Email Templates - it will be listed in the from address list as "Template"
If there is a host company email address - this will be listed
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A default from email address can be set in Symbols Config - This from email address will always be listed as an option when composing an email on the Correspondence tab, labelled as 'Default'.
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The user sending the email will have their email address listed as a possible from email addressA from
email address may come from the email template - see Entering Email Templates
Any email sent out by a user - will be attached to that users Person Card
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