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Where does the list of possible "From" addresses come from?

A default from email address can be set in Symbols Config using symbol  - This from email address will always be listed as an option when composing an email on the Correspondence tab, labelled as 'Default'.

• A full email address can be specified as a symbols config with a key of 'FromEmailAddress', e.g. 'admin@mycompany.com.au'. This can be specified as a global or host company specific symbols config. 
• Alternatively, the first part of the address can be specified in the symbols config, e.g. 'admin'. In this case it will be appended with '@' followed by the domain name. 
  • The domain name is the web address without the 'www.' at the beginning, if any, and without the '/' at the end, if any, e.g. 'mycompany.com.au' from 'www.mycompany.com.au'. 
  • If there is no web address then the domain name will be taken as the string after the '@' symbol in the email address, e.g. 'mycompany.com.au' from 'enquiries@mycompany.com.au'. 
  • If there is no email address then the domain name will be made up of the host company search code + '.com', e.g. 'mycompany.com'.

The user sending the email will have their email address listed as a possible from email address

A from email address may come from the email template - see Entering Email Templates Training

Emails are also visible on the Employee card

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