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Dashboard Appointment Status View and associated Badges
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Todays view
Can mark started
Today and all other dates
Can move bookings
Can cancel bookings
Can open to edit bookings
Appointment Dashboard Colour
White where space exists
Pink where no bookings can be added
Lines for every 15 mins
Column for every room / therapist combination
Appointments Colours
Green > not yet started
Yellow > customer has arrived (right click)
Grey > completed (POS fully paid
Appointment Badges
Problem - the problem flag may have been ticked
Manually
SMS response that is not y or yes
Confirmed
Therapist Portal View
The therapist will see
Todays appointments (including status)
Other appointments their customers have (before or after the session with them)
so they know where to pick them up or take them
Can open an appointment
View survey results
view booking details
view previous sessions details
Prescribe products
Make notes
Previous system
Pale Blue – Booked
Confirmed – Dark Green
Left Message – Light Green
Turned up/Started - Orange
Completed - Grey
No Show/Cancelled – Red
Online Bookings to be confirmed – Purple
Will the new dashboard is Saas show colours too?
When a client arrives for their appointment, admin change the appt from green confirmed to orange turned up which shows the same on Kitomba 1 and practitioners know when to come out for their next client. It also is a key component to admin if a client is running late the appt remains unchanged and is a visual cue that there is an issue needing to be resolved (ie. call the client to ensure they are on their way).
- Also if a practitioner has started the working day at 7am and admin start at 8am, admin still need to change the appt status to Started as part of the process.