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Default action is to create a credit note for future use that can be applied to other sessions and this avoids the refund fee
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If the customer has a remembered card
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Refund fee is charged by default ( waive using tickbox)
Select “Refund via POS Checkout”
Refund Journal will be created (set to “Pending”) and autoapply in the POS
Refund Journal
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Clinic contacted to cancel the appointment
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