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Table of Contents

Table of Contents

Summary

Where used report is used when doing recalls of products that have been supplied to you.

  1. Find the purchase orders that supplied you the product
  2. Navigate to the purchase order line involved
  3. Right click on the purchase order line - where used report

Resulting report shows

  • Any sales orders that this batch was supplied to
  • Any manufacturing orders that used this batch
    • Any sales orders that took the manufacturing batch product
  • Any sales orders that were created through creating a kit using the batch

You also may have some stock in inventory that can be seen on the Articleof products

Search for a number of products - using useby criteria captured on product receipt.

The report shows

  1. Impacted Purchase orders
  2. Stock on hand
  3. Impacted Sales orders
  4. Return Authorisations

Add the items affected - then run the report

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Note

If expiry dates are not tracked by unique barcode in the warehouse (most products do not have a barcode that includes an expiry date so a unique barcode would have to be printed on receipt for this to happen)

Then:

  • When a purchase Order is received with multiple expiry dates - all expiry dates will be listed - even if not in the range selected as stock may have mixed during receipt.
  • Sales orders that are shipped via waybills that pick from multiple expiry dates in a single pick record the oldest product (youngest expiry date) picked on the invoice.
    • Note that the expiry date is spread out amongst the orders evenly and all orders will be included in the recall where stock is not labelled per order by expiry date.
  • Where an order has multiple expiry dates as part of the pick - the overall quantity picked will display as expecting to be recalled. ie order 8, pick 5 from expiry X and 3 from expiry Y the report will show 8 as the quantity to be recalled.

Sales orders that were shipped before all the stock listed had left the warehouse are also listed - even if the expiry date recorded is not in the range specified.

Purchase orders received before the last stock left the warehouse are also listed as they may have mixed with the stock being recalled.


Review the customers that received the stock

Can mass email - can track Correspondence explained as you discuss the recall

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