You Supplier Claims based on supplier funded promotions, Customer Returns, Stock Write offs are used when claiming on a supplier for product that has
- expired and be covered by the supplier
- been returned by customers using a /wiki/spaces/SI/pages/33054938
- been on a Promotion the supplier has agreed to pay for
- failed inbound inspection QA Tests
A claim may be across multiple customer orders, ordered items, order lines etc. Supplier Claims based on supplier funded promotions, Customer Returns, Stock Write offs manages grouping all the relevant claims together and an itemised report for the supplier to review.
Individual claim lines may be disallowed or partially allowed leading to a total amount claimed from the supplier that can be matched to a payment or credit.
See /wiki/spaces/SI/pages/33054938 and Supplier Claims based on supplier funded promotions, Customer Returns, Stock Write offs for details