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  1. Find the customer name
  2. Enter the Person Placing the order (mandatory field)
  3. Save the Order - order will be in plan status
  4. Use dropdown list of previously ordered products to quickly find items they have ordered in last 13 weeks - or search for an item
    1. Check on hand available quantity
    2. Enter Quantity for the order line
    3. Save Item to add to order line
    4. Repeat for more items
  5. Review '''Order History Tab''' to see recent item quantity and dates to determine other items they may wish to order
  6. When finished - Authorise order using '''Status''' Button
    1. Order may be on hold if Customers on hold applieshold (see Stop Supply (also known as Credit Hold) and Sales Order Hold Status ).  
    2. A sales manager role is required to remove a customer on hold or progress an order that is on hold as it has the relevant secure feature.
  7. Order will become Authorised

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  • Order Number is unique ID and can /wiki/spaces/SI/pages/33054916. Will autocreate for new order
  • PO Number is free text area to track your customers PO number
  • Person Placing Order is customer contact
  • Address 
  • Delivery method
  • Pack/Ship Date is when the order was packed and shipped
  • Expected Delivery date from the customer
  • Weight from Gross Weight if any - otherwise Net Mass
  • Volume from Gross Volume x packing factor if any - otherwise net volume x packing factor

Status Information

  • Status button allows next steps
  • Adjacent field shows current status
  • Sales Rep is from Debtor Maintenance
  • Order Batch provides a list of active batches from the /wiki/spaces/SI/pages/33055150 the order may be added to for picking and delivery
  • Notes for general notes
  • Delivery Charge

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  • Choose an item using /wiki/spaces/SI/pages/33054916
  • List of items this customer has ordered in the past is available to use
  • Can add/change Quantity
  • Unit Price is normal price for the item. Review Managing Pricing when you sell products for general information
  • Discount allows discounts to be added to the line item - and may be limited by Roles
  • Value = (Quantity x Unit Price) based on the customers price
  • Second Value = (Quantity x Value Price) where "Value price" is on Article and can be used as a reference price
  • Promotions Wizard provides access to the Promotions Module that are available
    • Select the promotion to consider
    • Select multiplier if adding multiples of the promotion
    • If qualifying items are required - you can add them in the top part of the grid
    • Once bonus has been achieved you can select bonus items from the bottom part of the grid
    • OK- adds the lines to the sales order
  • On hand, on order totals and ETA for new stock will show on RHS to provide visibility to stock available

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