Table of Contents
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Statements include a Company wide Statement Note from the Host Company Card
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Working down the Aged Debtors List - Collections
On the back of the Customers List is the Aged Debtors Report
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To add the column on the aged debtor report for email addresses requires secure feature Secure Features#CanMaintainCreditHold |
Aged Debt ASAT date
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To view the reports using an ASAT date - adjust the date on the front Debtor Screen.
Used to see what the debt was like at a particular date - will show invoices that were paid after that date as not yet paid.
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Credit card numbers are never stored in the system - they are passed to eway or other credit card gateway |
eWay payments are batched to simplify the Bank Reconciliation
See also Bank Accounts - Creating and Managing
To confirm whether the API key and password combination is correct on the eway site. Please use the link, https://api.ewaypayments.com/soap.asmx, to confirm whether the API key and password combination is correct. Once you click on the link, you will be promoted to enter the username and password. The username is the API key and password is the password you use for that API key. If the API key and password combination is correct, it will load a Rapid API page, and it is not correct, it will refresh to a blank page prompting to enter the API key and password again. If eWay response TIMEOUT is the result - the system will create the journal in a "Pending / Undeposited " status - as our system does not know if it did work and EWay did not tell us If an error code is received
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eWay payments are batched to simplify the Bank Reconciliation
See also Bank Accounts - Creating and Managing
Credit Card Refunds using eWay
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- Rollback the sales order to return stock
- Manually create a single line credit note for the full amount and allocate to the invoice
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- a single line credit note for the full amount and allocate to the invoice
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Credit notes can be created manually if required at any value and then assigned to many invoices. FX Currency credit note allocations are based on the FX currency open amounts and may generate a FX exchange gain or loss if the FX rates are different between the invoice and the credit note. |
Refunds when overpaid
Once a credit note has been raised - or if the customer is in credit - a refund can be created
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That allows users with the secure feature Secure Features List and their impactsFeatures#CanWriteOffBalance to write off small outstanding amounts on invoices. Creates a Debtor Credit note allocated to the Invoice.
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Creates a Debtor General Journal allocated to the payment.
Foreign Currency Debtor Payments
See Foreign Currency Transactions (fx)#ForeignCurrencyDebtorPayments
Sending Statements to Customers
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Extend the due date on any invoice
if you have the Secure Feature then can adjust the invoice due date regardless of the invoice date.
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Once the debtor is on Stop Supply - Stop Supply can be locked. Once locked it can only be removed manually. Requires Secure Feature.
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Who can be put on stop supply?
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You can find all the orders that are on hold by looking at the sales order list - review and take them off hold (if you have the relevant Secure Feature).
How is Stop Supply Removed
Stop supply can be manually removed (Secure Feature Required)
If a payment is recorded the customer will be taken off stop supply by the system (unless it is locked)
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When a debtor is taken off stop supply - the sales rep will receive an automatic email with the subject line "Customer xxxxxxx has been taken off stop supply" |
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Uploading Large Remittance Advice - eg buying groups
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In this case you can upload the remittance advice to the system - match to the invoices involved and decide if you are going to write off the differences or not.
The spreadsheet format
Drag and drop a remittance advice file onto form.
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