Table of Contents
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Credit card numbers are never stored in the system - they are passed to eway or other credit card gateway |
eWay payments are batched to simplify the Bank Reconciliation
See also Bank Accounts - Creating and Managing
Credit Card Refunds using eWay
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To confirm whether the API key and password combination is correct on the eway site. Please use the link, https://api.ewaypayments.com/soap.asmx, to confirm whether the API key and password combination is correct. Once you click on the link, you will be promoted to enter the username and password. The username is the API key and password is the password you use for that API key. If the API key and password combination is correct, it will load a Rapid API page, and it is not correct, it will refresh to a blank page prompting to enter the API key and password again. If eWay response TIMEOUT is the result - the system will create the journal in a "Pending / Undeposited " status - as our system does not know if it did work and EWay did not tell us If an error code is received
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eWay payments are batched to simplify the Bank Reconciliation
See also Bank Accounts - Creating and Managing
Credit Card Refunds using eWay
Credit card refunds are not generated by the system - you will need to login to eWay and enter them directly into your eway account. Processing Refunds of credit cards is rare and making this manual is a deliberate policy to reduce the risk of fraud.
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Credit notes can be created manually if required at any value and then assigned to many invoices. FX Currency credit note allocations are based on the FX currency open amounts and may generate a FX exchange gain or loss if the FX rates are different between the invoice and the credit note. |
Refunds when overpaid
Once a credit note has been raised - or if the customer is in credit - a refund can be created
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When a debtor is taken off stop supply - the sales rep will receive an automatic email with the subject line "Customer xxxxxxx has been taken off stop supply" |
Uploading Large Remittance Advice - eg buying groups
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