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When customers have been placed on hold then Sales Orders are placed on hold by default. All changes to credit hold are tracked in the Audit.
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A sales order can be released from hold if the user |
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View the list of sales orders on hold
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When a customer does not pay exactly the invoice amount - you may want to write off the differences. This is common when the trading relationship involves Trading Terms.
The user needs to have Secure Features List and their impactsFeatures#CanWriteOffDebtorBalance
The maximum write off amount is set on the Host Company (your business/s)
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