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The POS can use a known customer (who may have payment terms) or uses the generic cash customer. Every transaction is a separate transaction and will have individual GL journal lines in the system so very detailed reporting is possible.
Transactions
Any transaction in the system can be provided through the POS. Some examples
- Selling items - including serialised items, clothing, kits assembled on the spot etc.
- Configuring items - including equipment, food orders etc
- Returning items for credit or refund
- Renting items / renewing rentals
- Capturing repair information
- Booking jobs
Touchscreen
Many organisations use touch screen navigation for the POS to quickly find items bring lines into focus, expand images or go to more detail or step through wizards for selling or checkout.
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- Products for sale are added to the order
- Gift cards are captured to be used or purchased
- Loyalty cards will find the customer and hence the customers pricing, offers, terms etc will apply
Loyalty Management
Customer loyalty programmes take many forms - in essence they involve identifying a unique customer at the POS and then treating them differently.
- Earn / use points
- Special promotions or volume based discounts over time
- Using known information (eg shoe size, shirt size, preferred drink or food order, previous items purchased, delivery addresses, etc.) to facilitate the transaction
Fingerprint Scanners
Used to identify who entered a transaction, start and end of shift, approve transactions etc - see Fingerprint Scanners
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