Franchise Networks will reduce administration and increase compliance by using the system. Making it simpler for Franchisees and Franchisors.
The system is extremely flexible and configured from the ground up to suit the business that is using it. Key is the flow of the business to ensure that enquiries become orders become work and become payments and the flow is made easy. This is especially important for a Franchise Network where a successful business is to be replicated.
The approach is the configuration for a Franchisee can be used by multiple Franchisees.
- Changes affect all members of the group keeping them in lockstep and making it much easier to be a Franchisee and also a Franchisor.
- The network may have different types of Franchisee - that cover different product sets or have different capabilities.
- A Global Webpage that uses Geographic location or skill set or a combination to determine the best franchisee for the job - and assigns the job to them
Each Franchise business is different - and the system is flexible to suit different models. Here are some of the changes that can be made.
| Item | Can be all global | Can have only nominated ones global | Notes |
|---|---|---|---|
| Customers | Yes | Yes | Visibility of transactions may / may not be global |
| Suppliers | Yes | Yes | Visibility of transactions may / may not be global Example a Franchisee will not normally have visibility to Franchisor Supplier or Purchase Price |
| Services | Yes | Yes | Purchased and Sold |
| Articles | Yes | Yes | Purchased and Sold |
| Pricing | Yes | Yes | Pricing may be Global for customers Pricing may be based on Franchise Area Pricing may be mark up from Franchisor to Franchisee |
| Business Rules | Yes | Yes | Each company is using the same system so the rules are applied across the Group Rules may be implemented based on Franchisee type |
| Assets | Yes | Yes | Assets will be owned by an ABN that is Depreciating them - however they may be loaned to other members of the network and relied apon for work |
| Bookings | Yes | Yes | Can limit visibility to only those franchisees involved |
| Jobs | Yes | Yes | Can limit visibility to only those franchisees involved Jobs can move from one Franchisee to another while still in progress |
| Sales Orders | Yes | Yes | Can limit visibility to only those franchisees involved Sales Orders can be fulfilled from multiple franchise members Intercompany transactions are automatically created for the movements |
| Chart of Accounts | Yes | Yes | Normally Franchisors will have additional accounts not used by Franchisees Normally Franchisees may rename accounts (eg "Bank1" to "ANZ Bank xxxxx") |
| GL Control Accounts | Yes | Provides consistancy in reporting across the group | |
| Inter company Transactions | Yes | Intercompany transactions are common and autocreated for:
| |
| Franchisee $ Reconciliations | Yes | When Payment is collected by one Franchisee and some work is done by another franchisee the process can calculate and then create the invoices and payments between franchisees | |
| Franchisor Commission Calculations | Yes | Yes | Commissions calculations will view all transactions across the group that relate to the commissions process and then create the inter company transactions for the invoices and payments. |
| Stock Management | Yes | Yes | Stock that is managed on Min/Max levels across the group - each Franchisee has a dashboard to simplify ordering from the Franchisor and the Franchisor can see demand across the group |
| Franchise Areas | Yes | Yes | Can use Franchise Areas to determine the owner of a customer or job and related pricing. Alternatively can use skill or franchise type of other method of determining the owner and hence pricing |
| Delegations $ Reconciliations | Delegations of work outside the Franchise - keeping some commission from the company that receives the work Receiving work from outside the network - paying commissions to companies that provided the work | ||
| Website | Yes | Yes | A Global website that uses rules to determine the assignment of work across the Franchise network |
| Portals for Employees | Yes | Yes | A Global Portal that employees log into that provides information from the Franchisee they work for and capturing / updating of transactions on the job Example - Drivers portal - A Run of Addresses, entering orders, taking payments, attaching expenses and photos etc. Example - an Installers Portal - A run of addresses, job details, updating jobs on site including adding time or stock before invoicing, taking payments, sending invoices etc. |