Appointment Status View

Dashboard Appointment Status View and associated Badges

Todays view

1. Can mark started

Today and all other dates

1. Can move bookings

2. Can cancel bookings

3. Can open to edit bookings

Appointment Dashboard Colour

1. White where space exists

2. Pink where no bookings can be added

3. Lines for every 15 mins

4. Column for every room / therapist combination

Appointments Colours

1. Green > not yet started

2. Yellow > customer has arrived (right click)

3. Grey > completed (POS fully paid

Appointment Badges

1. Problem - the problem flag may have been ticked

   1. Manually

   2. SMS response that is not y or yes

2. Confirmed > customer has confirmed by sms or manual tick of confirmed

3. Problem customer > debtor has a waitlist comment

4. First Visit > initial visit for a therapy

Therapist Portal View

The therapist will see

1. Todays appointments (including status)

2. Other appointments their customers have (before or after the session with them)

   1. so they know where to pick them up or take them

3. Can open an appointment

   1. View survey results

   2. view booking details

   3. view previous sessions details

   4. Prescribe products

   5. Make notes

• Previous system

  • Pale Blue – Booked

  • Confirmed – Dark Green

  • Left Message – Light Green

  • Turned up/Started - Orange

  • Completed - Grey

  • No Show/Cancelled – Red 

  • Online Bookings to be confirmed – Purple