Telemarketing Campaigns Module
Telemarketing Campaigns Module
Telemarketing enables calling through lists of people in the system, tracking their responses and acting on requests they have using Tele Marketing Campaign.
The list of people to contact can be created using the List Builder Module.
Multiple Telemarketers can use the list at the same time - as they take the name on the top of the list it becomes unavailable for others to use.
The telemarketing tool can be used to track interactions, send emails, create follow-ups and update the persons contact preferences.
A variation is /wiki/spaces/SE/pages/32638139 which is predominantly used to call and take orders from regular customers.