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Summary

Where used report is used when doing recalls of products

Search for a number of products - using useby criteria captured on product receipt.

The report shows

  1. Impacted Purchase orders
  2. Stock on hand
  3. Impacted Sales orders
  4. Return Authorisations

Add the items affected - then run the report

If expiry dates are not tracked by unique barcode in the warehouse (most products do not have a barcode that includes an expiry date so a unique barcode would have to be printed on receipt for this to happen)

Then:

  • When a purchase Order is received with multiple expiry dates - all expiry dates will be listed - even if not in the range selected as stock may have mixed during receipt.
  • Sales orders that are shipped via waybills that pick from multiple expiry dates in a single pick record the oldest product (youngest expiry date) picked on the invoice.
    • Note that the expiry date is spread out amongst the orders evenly and all orders will be included in the recall where stock is not labelled per order by expiry date.
  • Where an order has multiple expiry dates as part of the pick - the overall quantity picked will display as expecting to be recalled. ie order 8, pick 5 from expiry X and 3 from expiry Y the report will show 8 as the quantity to be recalled.


Review the customers that received the stock

Can mass email - can trackĀ Correspondence explained as you discuss the recall

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