To install the forms on a computer
http://apps.saasplications.com/wpf/ is the link to the SaaSplications Forms (will not install on XP or earlier)
Flowchart
Can you see the internet?
- First check that you can see the internet
- If you cannot see the internet you will not be able to connect to the system
- Note that on the navigator is a ping result that shows if you are not connected
Can others login?
If others can login the problem is on the machine
you may have an old version of the forms
Completely shut down the client on your machine and restart
If you get a download update - this should fix the problem
http://apps.saasplications.com/wpf/
The Pointer may have changed in system preferences
Check "System -> Preferences" and ensure the "WCF Endpoint" is: binaryssl
If not change it and then restart the system
You may have skipped an update
If you still cannot get in you may have clicked "Skip" on an update so you need to remove the download and re-install
Add/Remove Programs - Remove "Business Suite for xxx" publisher "SaaSplications" - then re-install from http://apps.saasplications.com/wpf/
None of the above works?
- If others cannot login then it may be a problem with the system - call us or log an issue