Summary

External websites can pass orders to the SaaSplications System directly using a gRPC connection to pass XML. In this way the order is in our system awaiting picking minutes later.

• gRPC will require a connection (standard with gRPC) and when the XML is passed into the system it will provide a success response.

• Please contact us if you need assistance with this as there are many scenarios you may wish to cover

Older integration methods include our system picking up xml from FTP sites then marking picked up orders as imported after import / problem orders are put back not processed.

• Our system will look for orders every 5 mins

• Problem orders are put back and marked as a problem

• This method does not allow our system to provide the other system with any information

Example scenarios in use today:

Business orders (B2B) send from Warehouse Scenario (gRPC)

Orders created on the website are picked up by the system every few minutes - then if they pass validation they are ready to pick minutes later.

Consumer Orders (B2C) send from warehouse scenario (SFTP)

Orders created on the website are passed to the system as they checkout

Retail pickup in store orders

Note - stock levels in store must be made available to the website

Note - POS allows OOS sales (customer has the product in their hand). So POS will alert if a customer has an OOS product that has a unfulfilled website order

Customer Marketplace Orders from customer systems