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Using a 3PL Warehouse to Despatch your Orders

A 3PL warehouse will have their own stock control system normally for receiving stock and picking stock

The stock is still owned by your business - so a warehouse will need to be defined in the system, normally with only one or two stock locations.

Setup the warehouse

The warehouse will have an address and link the creditor as the 3PL supplier

Define a couple of locations in the warehouse - a Stock area (lot/Pallet/bay to hold stock) and a Floor area (to receipt PO's and returns) will be required

Setup any users that are going to login to the system

On the Supplier

  1. Setup the supplier to enable loging
  2. setup the contacts with the 3PL login
  3. Set the login for the contact (person > Portal Login > username and password)
  4. Ensure they know how to get connected and login (not as a "Registered Employee" but as a "Member / Business Associate" and using the Portal username and password)

If their system has an API then the systems will communicate

API integration will require detailed testing

  1. Stock Article Definitions (including BOM and Assembly types etc)
  2. Stock Level updates as created by the 3PL company - ie stock receipted and stock shipped
  3. Purchase Orders
  4. Sales Orders
  5. Pick results 
  6. Shipped orders

If their system does not have an API then the following will be required

  1. When they receive PO's and count stock into their system
    1. Update the PO in our system (count the stock into the warehouse)
  2. When they do stock counts or send through stock levels
    1. Do a stock count in the system - view if any differences exist and attempt to explain them
  3. Wholesale Orders
    1. When they send through confirmations of wholesale orders picked
      1. Update CON Note numbers on each order
    2. Once ready > tick that all are now ready for pickup
      1. Emails will be sent, stock will be decreased, journals will be written, order will become Despatched
  4. Marketplace Orders
    1. Marketplace orders label printing will REQUIRE the 3PL to use the scanning screen to print the shipping labels
    2. When scanning the orders there will be a right click option to reprint orders which have already been scanned but the label was not printed correctly.
    3. The 3PL users will not be able to open these orders

For information about SaaSplications go to http://saasplications.com.au