Use Sidebar LHS to navigate
For global help click here
Useful things to know
Table of Contents
- 1 Changing your password to login to the system
- 2 Your Menu
- 3 Buttons on the Navigator
- 4 Hints
- 5 Right clicks on Grids
- 6 Right click on a Field
- 7 The number of records returned by the system
- 8 Searching in the system
- 9 Stacks of Records
- 10 Working with Grids (Refreshing, Filtering, Exporting to Excel)
- 11 Recent Records
- 12 Refresh the record you are viewing
- 13 Copy and Paste Records
- 14 Log / Audit /Financials Tabs
- 15 Attachments
- 16 Reviewing emails sent by your test system - email diversion
- 17 Suppressing Informational Messages
- 17.1 Message examples
- 17.2 Default off
- 17.3 Screen off / on toggle
- 18 Changing Companies (and open screens)
- 19 System Internal Messaging to Users
- 20 What is your internet connection like?
- 21 Customer not able to read PDF documents
Changing your password to login to the system
Before you login to the system you can change your password
Your Menu
The menu items that you have and the things you can do are created by the roles that you have been assigned. Have a look at Adding and Managing Users in the System
You can change the menu order by changing the sequence on the roles. This will change which menus appear first (from LHS).
Buttons on the Navigator
You can add buttons to navigate directly to a screen if you like, they will appear just below the menu bar with a picture - have a look at User Preferences#Appearance Tab to explain how to add these
A button will appear on the navigator that goes directly to the screen
Pin screens as buttons when you are logged in - it is the logout process that updates the server with your buttons as it ends your session.
The request to end a session includes the current Button screens
Clicking the X on the top of the navigation screen does trigger the logout process asking the server to log you out
Logging out also passes the information
Note - if the system timeout ends your session - this is not a request to the server - in fact it is the server stopping the session so the button changes during the session are not remembered
Hints
Hints appear when you hover over items in the system
Fields
Labels
Grid Cells
Right clicks on Grids
Right clicks are available on Grids - sometimes a column has a series of right clicks, sometimes a row, sometimes an individual cell.
A right click will show the actions available
Right click on a Field
Can copy the information to the clipboard if you want to use it somewhere
The number of records returned by the system
When you search the system gives you a list. You can change how many records the system returns by updating your preferences
Searching in the system
Searching in the system is done from any field with the magnifying glass - click on the magnifying glass.
Note that you can also use keys to search and this is indicated to you when clicking the magnifying glass.
Text + Tab for exact search
Text + Shift F3 is "includes" will provide the equivalent to the wildcard search across multiple fields
Text + F3 is 'starts with' searching across Search code + description
Find (CNTR+F3) provides a window to enter details
Stacks of Records
Navigate through a stack of records
Create a stack of records using "remember this result" flag as above - or multi-selecting from a list by CNTRL select - or SHFT select records.
Have a look at Search for details
Working with Grids (Refreshing, Filtering, Exporting to Excel)
A grid is a table of information in the system with rows and columns
Some grids have colours to differentiate records - there will normally be a key below the grid
There are two types of grids
a Normal Grid
an Editable Grid - can edit directly in the grid
Many grids have right click options - often over individual fields
sometimes a whole row has a right click option (eg open sales order in a grid of sales orders)
sometimes a cell in the grid has a right click option just for that cell (eg update roster availabilty on a date on a grid of dates vs persons)
Hover over dropdown to show number of records
Filtering or exporting to excel from Grids
For options over the whole grid
Filter - a filter box appears over bottom RHS of grid - enter text to filter by
Note the search is only searching the data in the grid (not all data relating to the records).
When the dropdown arrow is not there - right click on the header (eg "Code" or "Name" above
Exporting to Excel
If you Export to Excel all the data in the grid will be placed into columns in excel (See image above)
if there is no dropdown then click on any column header in the grid to export
A nightly backup to reporting tables is available to connect reporting tools directly - including Excel
If you build a complicated workbook based on an export of a grid - then later you can re-do the export and paste the new values into the complicated workbook so the calculations are updated
Excel Analysis can provide lots of information using data filters or Pivot Tables (click on the table top LHS then "Insert > Pivot Table")
There is lots of help on the web for working with Excel - example http://www.howtogeek.com/howto/13336/working-with-pivottables-in-excel/
Recent Records
In each Screen - you can easily go back to the last 10 records viewed (for this login session
Refresh the record you are viewing
Sometimes you will want to refresh the current record